Drain Doctor answered quickly, and got a tech out in a timely fashion. David was professional, knowledgeable, and explained what he was doing step by step. At the end he made sure to tell me what to expect, and how to get more life from my water heater. Very impressed. I’ll definitely use them when needed again.
Very responsive...impressed with their customer service and status updates...they quickly were able to install a new sump pump in my basement less than 18 hours after I requested service the night before on their website. Great quality work.
Eric was our technician. He explained the process so we knew how long to expect the water heater swap to take and how long we’d be without water. He and his partner worked quickly to have minimal down time. We’ve happy with the results and found the pricing fair.
We had a sewage emergency at our house last night, called Drain Doctor, and they sent Jason out right away. He’s been great! Super friendly, knowledgeable, and showed us exactly what the issue was. Upfront about everything. Plumbing issues are never fun to deal with as a homeowner, but Jason has made it so much less stressful for us. Thanks, Jason!
We had a clogged drain due to putting food down the garbage disposal. Lee came out and helped us and was awesome! He was knowledgeable, personable and did a fantastic job. I would highly recommend them.
Jason was awesome! When I called in a panic because my water heater was gushing, David in the office helped me deal with the immediate crisis, and then Jason went out of his way, after a very long day, to stop and make sure we could control it overnight. He came the next day, late in the day because his previous stop had taken longer than he expected, but he stayed far later than we would ever ask to make sure we had hot water. I will definitely be calling Drain Doctor whenever I need help with plumbing.
Trustworthy plumbers. Would use them for any type of plumbing repair problems.
Plumbers from Drain Doctor was very helpful and friendly. Showed up on time and fixed properly. I would recommend this plumbing company anyone that needs a plumber repair job in Atlanta area.
We used them couple times in the past for plumbing repair. Their plumber showed up on time and in clean uniform. He was very kind and professional and was able to fix the plumbing issues we had very quickly without leaving any mess behind... I would recommend this plumbers anyone needs a plumbing repair or drain cleaning service in Atlanta area.